Processing Time: We process all orders within 7 business days from the time your order is placed.
Shipping Time: After your order is processed, the estimated delivery time depends on the shipping method you have chosen at checkout. Please note that the delivery time may vary depending on your location, shipping carrier, and unforeseen circumstances such as extreme weather or natural disasters.
Shipping Methods: All orders are shipped through Canada Post.
Shipping Rates: Shipping rates are calculated based on the weight and destination of your package. You can see the shipping cost at checkout before submitting your order.
Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number (if applicable). You can track your package using the tracking number provided through Canada Post.
Undeliverable Packages: If your package is undeliverable due to an incorrect or incomplete address, the package may be returned to us. We will contact you for a corrected address, and you will be responsible for any additional shipping fees.
Lost or Stolen Packages: We are not responsible for lost or stolen packages after they have been delivered to the shipping carrier. Please ensure that the shipping address is secure and accessible to avoid any issues.
If you have any questions or concerns regarding our shipping policy, please contact us at email@example.com.